At Pangea Organics, I oversee customer service, operations, and marketing to ensure the brand delivers exceptional experiences while maintaining its commitment to sustainability. Leveraging ecommerce platforms like Shopify, I help streamline our online presence and enhance customer engagement. In operations, I manage logistics and inventory, ensuring seamless coordination with our third-party logistics (3PL) partners while maintaining efficient invoicing in Quickbooks processes for both B2B and B2C clients. I also ensure fulfillment services meet our high standards, guaranteeing timely delivery of our organic skincare products to customers nationwide. My role is pivotal in maintaining operational excellence that aligns with Pangea’s values of ethical business practices and sustainability.
In marketing, I focus on building meaningful connections through influencer outreach, impactful email campaigns, and effective use of tools like Gorgias for customer support. Also I do meta ads.
